Singapore once again came out tops in an international survey of 30 countries including Japan, the United States of America and Germany. The criteria covered a wide area including waiting time and frequency of public transport, custom clearance at checkpoints and ordering of fast food.
Straight Times managed to get in touch with the store manager of Mosque Burger, Mr Noh Mannersudin. Mr Noh explains how he found the perfect recipe for maximum efficiency. "My staff is super highly trained. Every situation ah, they know how to respond. Like example ah, the order process, we try to cut the time down. No chit chat or non-important words like Thank You or Please. These words just waste our time and your time also. We just say, "Want Wat?", "Total is xxx". Sentence limit to 3 words ah. This way, we get the food to you super fast."
Mat Love
Straight Times
Saturday, July 15, 2006
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